The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.7
Overall Rating
(83 Reviews)
After Sales
4.6
Sales
4.7
After Sales
4.6
5 stars
81%
4 stars
10%
3 stars
2%
2 stars
2%
1 star
4%
Sales
4.7
5 stars
83%
4 stars
9%
3 stars
9%
2 stars
0%
1 star
0%
All Reviews
Tom Murphy Volkswagen
After Sales
After Sales
12/17/2020
Knowing what the issue is - I had to still pay for a diagnostic service €90 disgracful and told the fix
is €840 - 1 week out from Christmas for my main family car - I had to pay €70 there was NO goodwill I have a serious fault with my car make and model - a well known public fault and the part has been replaced previously and VW wont honour and replace again the issue was discovered and confirmed it is not the machanic's fault - but the customer service was shocking
... Read more
Tom Murphy Volkswagen
After Sales
After Sales
12/10/2020
Very professional service as always
Tom Murphy Volkswagen
After Sales
After Sales
12/8/2020
On arrival [...] went through my requirements in a courteous manner. He later advised me of an issue
with wind screen wipers and asked me to advise on if I was happy to install new ones which I agreed. I felt coming home that car was fully checked out and was done at a reasonable price. I have no hesitation in saying I will continue to deal with the company.
... Read more
Tom Murphy Volkswagen
After Sales
After Sales
12/3/2020
I have dealt with a lot of companies over the years and I would rate [...]'s as the best. I am a repeat
customer since 2016 and will continue to be.
... Read more
Tom Murphy Volkswagen
After Sales
After Sales
10/19/2020
Overall very good customer service. Fast and efficient.
Tom Murphy Volkswagen
Sales
Sales
10/14/2020
Purchased my first car in 1972 have dealt with a lot of sales people over the years.
All things considered
a good seller/Buyer rapport existed from start to finish.
... Read more
Tom Murphy Volkswagen
After Sales
After Sales
10/9/2020
Very satisfactory service and staff pleasure to deal with
Tom Murphy Volkswagen
Sales
Sales
10/6/2020
currently have problem with the car
Tom Murphy Volkswagen
After Sales
After Sales
10/5/2020
got what i wanted
Tom Murphy Volkswagen
After Sales
After Sales
9/28/2020
Friendly efficient service. Good communication when additional things needed to be done as part of the
service
... Read more
Knowing what the issue is - I had to still pay for a diagnostic service €90 disgracful and told the fix is €840 - 1 week out from Christmas for my main family car - I had to pay €70 there was NO goodwill I have a serious fault with my car make and model - a well known public fault and the part has been replaced previously and VW wont honour and replace again the issue was discovered and confirmed it is not the machanic's fault - but the customer service was shocking ... Read more
Very professional service as always
On arrival [...] went through my requirements in a courteous manner. He later advised me of an issue with wind screen wipers and asked me to advise on if I was happy to install new ones which I agreed. I felt coming home that car was fully checked out and was done at a reasonable price. I have no hesitation in saying I will continue to deal with the company. ... Read more
I have dealt with a lot of companies over the years and I would rate [...]'s as the best. I am a repeat customer since 2016 and will continue to be. ... Read more
Overall very good customer service. Fast and efficient.
Purchased my first car in 1972 have dealt with a lot of sales people over the years. All things considered a good seller/Buyer rapport existed from start to finish. ... Read more
Very satisfactory service and staff pleasure to deal with
currently have problem with the car
got what i wanted
Friendly efficient service. Good communication when additional things needed to be done as part of the service ... Read more