great salesman really knew his stuff, responded promptly to all my emails,
very nice to deal with.

From start to finish I found everyone in [...] to be very professional and excellent to deal with. They were very friendly and welcoming and nothing was too much. Great people to deal with ... Read more

[...] was quick and easy, all information given was thorough and easy to understand. Staff were friendly and helpful at all times. Advice received from staff was relevant to me. ... Read more

Very nice, helpful and efficient overall

The service was excellent
The sales person i dealth with was great very helpful positive and never anything to much to ask just great service all around ... Read more

From start to finish they were a pleasure to deal with. Very professional and very frendly etc. Customer service was second to none. 5 star. ... Read more

Very welcoming, helpful and friendly staff

Overall a great experience !

I will have had to make 3 trips to the garage (150km) to have all of the items completed that should have been done on the first visit. I am seriously considering using another VW dealership in future. Please see my answer in the previous section. My car was booked in for a pre paid service, warranty work in relation to the fuel filler cap and to have recall work completed re the sunroof lighting.
When I collected the car the warranty work had not been completed, the recall work had not been completed and when I got home I noticed the ‘oil service’ warning was displayed on the dashboard.
At considerable inconvenience I had to return the car the following week. Once again when I got home I noticed the ‘oil service’ warning was displayed on the dashboard. when I contacted the service the department I was told to return to the garage to have the oil service warning reset.
I am not happy. ... Read more